🐕 What does "Independent Review" mean on a sitter's profile?

Most reviews on MyPetFriends come from pet owners who completed a booking through the platform, so we know the booking took place.

Independent reviews are different. They come from a sitter’s past clients, often from work done before the sitter joined MyPetFriends, and are invited directly by the sitter. A reviewer needs a MyPetFriends account to leave one, and each person can only review a sitter once.

We don’t verify the details behind an independent review the way we can confirm a MyPetFriends booking, which is why it’s labelled separately. Both types of review can be useful — we’d still recommend chatting to a sitter directly before booking.