🤝 How to contact us

If you need assistance with a booking, payment, or your account, our support team is here to help. Here's how to get in touch and what information to include so we can assist you quickly.

You can contact the MyPetFriends team at:

hello@mypetfriends.co.za

Whether you have a question about a booking, payments, your account, or something doesn’t seem right – please reach out and we’ll guide you from there.

We aim to respond as quickly as possible during business hours.

When contacting us, please include:

Your full name
The email address linked to your account
The booking reference (if applicable)
A short description of the issue

This helps us assist you faster ❤️